We're here to help
Got a question about earning, withdrawals, your account, or anything else? Pick the channel that fits, or just email us — a real person will get back to you.
Reach the right team
All of these reach us at the same inbox — just tell us which topic in your message and it'll be routed to the right place.
Billing & Subscriptions
Questions about paid-tier billing, subscription changes, payment issues, or renewals. Our refund policy is that all sales are final — see the Refund Policy for the full details.
support@satsearn.appPrivacy & Data
Data-access or deletion requests, privacy concerns, or questions about how your information is handled. We'll walk you through it and action verified requests.
support@satsearn.appPartnerships & Business
Partnerships, the creator/affiliate programme, B2B opportunities, or media inquiries. Tell us a bit about what you have in mind and we'll take it from there.
support@satsearn.appWhat you can expect
We aim to be fast and genuinely helpful. These are our target response windows by request type.
Join the conversation
Connect with other SatsEarn users, share tips, ask questions, and stay up to date on platform news.
Can't find what you need?
Email us directly and we'll get back to you. Include your account email and a clear description so we can help fast.
support@satsearn.app